Consulting Services | IMPACT
At Kinetic Information Systems we are devoted to the delivery of excellence in our services to our clients.
Part of Kinetic’s success is the quality of qualified professionals we employ ensuring we deliver the best service to our clients, both during implementation and on an ongoing basis.
We endeavour to be the best in our ‘space’ and promise to deliver the following:
- To provide a solution that meets your expectations of delivery and specification
- To deliver your project on time and on budget
- To deliver support services that differentiate us from our competitors
- To provide ongoing service to help you adapt when your organisational needs change
- To provide ongoing advice to help you forward-plan your business
Kinetic delivers its services via our proven implementation methodology IMPACT (a simplified version of PRINCE 2) which provides a framework that delivers results based on specified timelines and budget, with the minimum of disruption to your organisation.
Using our business analysis and project management skills you can remain confident and control the implementation process.
Our services include:
- Project management, system specification and scoping
- System design, technical and application management
- Installation, configuration and infrastructure optimisation
- Risk assessment, and troubleshooting
- System and user acceptance testing
- Implementation documentation
- End-user training and ‘Go-Live’ support
Whenever possible Kinetic try to provide solutions from our industry standard software portfolio, however on occasion the need for additional functionality is required. Kinetic’s development team focuses on tailoring your system to suit your needs. The additional functionality is developed and maintained in conjunction with the latest releases of the software version, keeping you current at all times.
Kinetic also develop additional modules which do not exist within the standard software packages. Kinetic have developed a number of specialised modules typically for specific vertical markets (affordable housing for example) to work as a seamless module of the solution which is fully integrated and shares the same user interface. We also work in MS SQL Server and Oracle, Access and Excel to create data warehouses and interfaces to existing systems.
Following IMPACT implementation comes Kinetic’s MOMENTUM support service to ensure the confident business journey with Kinetic will continue into the future.