Powering the future of community housing: Compass Housing’s pioneering system innovation
13th December
Four Points by Sheraton, Darling Harbour Sydney
The Agenda >> The Venue >> Compass Housing >> Register to Attend >>
The Must Attend Social Housing Event of the Year
Kinetic are hosting this years must attend Social Housing event on December 13th. The event welcomes those organisations companies and stakeholders with ties and interest in the sector. The event entitled Powering the future of community housing: Compass Housing’s pioneering system innovation will be held at Four Points by Sheraton, Darling Harbour Sydney.
The afternoon event will demonstrate the Live Compass system but have something compelling for all attendees and will feature an alliance of Kinetic, Elton Consulting, Compass Housing and the OAS Technology Group. Key speakers will include leading industry guru Dr. Tony Gilmour who will launch a specially sponsored White Paper and position the need to build capacity in the sector. Compass CEO Greg Budworth and Kinetic Systems Director Scott Graham will also speak at the event.
Organisations already involved include Powerhousing, NSW NFH, CHFA and Community Housing NSW. Don’t miss this fantastic opportunity to network with your peers, listen to key industry figures and engage in a mix educational workshop sessions.
Stop Press… Tony Gilmour’s first White paper for Kinetic will be launched exclusively at the forthcoming Kinetic Social Housing Event, where Tony Gilmour will of course also be a key speaker. Register for the event now>>
AGENDA
1.30pm REGISTRATION – Tea/ Coffee/Biscuits
2:00pm WELCOME AND INTRODUCTION – Scott Graham, Kinetic Information Systems
2:20pm THE CHALLENGES, THE PROCESS AND THE BENEFITS – Greg Budworth, Compass Housing Services
2:40pm BUILDING COMMUNITY HOUSING CAPACITY: INTERNATIONAL INSIGHTS INTO THE ROLE OF PROCUREMENT AND PARTNERSHIPS – Dr Tony Gilmour, Elton Consulting
3:00pm Afternoon break and refreshments
3:15pm to 5:45pm 6 Workshop Breakout Sessions – Compass employee’s take you around their system
Session 1 Rental payments: financial processing, including Centrelink and PostBillPay payments
Session 2 Property maintenance: both cyclical and reactive
Session 3 Tenant information: maintaining accurate records
Session 4 Property development: monitoring progress and costs against budget
Session 5 Control systems: reducing human error and deliver a better service for clients
Session 6 Management Information and reporting: including returns to the Registrar, Community Housing Division and other stakeholders
5.45pm To 7:15pm Canapés, drinks and networking opportunity
Workshop Breakout Sessions
Session 1 Rental payments: financial processing, including Centrelink and PostBillPay payments
Complete recording of all financial transactions on each property, including rent, bond, water, maintenance, payment of landlords, bond boards, cost recovery from tenants and landlords. Streamlining of bulk receipt imports. All flowing through to Accounts Receivable, Accounts Payable and General Ledger on line in real time.
Session 2 Property maintenance: both cyclical and reactive
Recording of a property’s entire maintenance history and costs, reportable by type i.e. responsive, planned and upgrade activity e.g. plumbing, carpentry, cleaning responsibility i.e. landlord, tenant, housing association and, of course, date.
Session 3 Tenant information: maintaining accurate records (It’s all about Tenant satisfaction!)
Recording of all communications with tenants as well as maintaining information regarding household demographics, support agency relationships, allocation needs, history etc, allowing housing managers and community development officers to foster a comprehensive and informed relationship more aligned with their clients’ changing circumstances.
Session 4 Property development: monitoring progress and costs against budget
With a job hierarchy reflecting the project structure costs can be captured and reported at any level at any time and capitalised to Fixed Assets on handover.
Session 5 Control systems: reducing human error and deliver a better service for clients
Rules and escalations have been put in place to ensure all tenant contact is followed through in a timely manner and to its conclusion, from maintenance to routine inspections to complaints. Process flows which document the steps to be performed, for example when placing a new tenant into a property, ensure all required information is captured and documented.
Session 6 Management Information and reporting: including returns to the Registrar, Community Housing Division and other stakeholders
Key performance indicators including:
- Rent arrears
- Reletting of voids
- Maintenance responsiveness
- Complaints
Reporting requirements including:
- Quarterly statistics
- Funding reporting
- Source and application of funds by program
- Quarterly financial report to the registrar
The Venue
Location: Four Points by Sheraton Darling Harbour Sydney,
161 Sussex Street Sydney, New South Wales 2000 Australia
Phone: (61)(2) 9290 4000
Conveniently located in Sydney’s CBD, overlooking the vibrant Darling Harbour, King Street Wharf, and Cockle Bay. Map>>
Four Points by Sheraton Sydney, Darling Harbour is the ideal spot for any get-together. We are also close to public transport, so you’ll have no trouble getting around. Catch a train from Town Hall Station or the monorail from Darling Harbour Station or take a ferry from outside Sydney Aquarium. Four Points by Sheraton website>>
A discounted room rate has been negotiated for people wishing to stay at the hosting venue. Book discount room rate here>>
Compass Housing
A key showcase of the Social Housing event will be the live demonstrations of the Compass Housing system. This makes history as being the first dedicated live bespoke business management system for any Affordable Housing organisation in Australia.
Greg Budworth CEO of Compass Housing (who will speak at the event) commented that “Kinetic worked closely with us to deliver a complete solution for Compass, always providing one version of the truth. Their commitment and knowledge of the Affordable Housing Sector was deep and crucial”
Posted on November 1, 2010
Categories: Community Housing, Events
Tags: Accounting software, business solutions, Community Housing, Compass Housing
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